Privacy Policy

NicoFine Company respects your privacy and is committed to protecting it. This policy (the Privacy Policy) is designed to help you understand how we use your Personal Information (defined below) when you visit our Website.

For the purposes of this Privacy Policy “we”, “our” and “us” refer to NicoFine Company, “this website” refers to the nicofine.com website (the Website) and “you” and “your” refers to a specific individual accessing the Website.

1. Purpose of this Privacy Policy

This is our Privacy Policy that applies to our use of your Personal Information when you use our Website.

“Personal Information” is information that relates to you or allows us to identify you. This includes information such as your name, address and telephone number, but can also include information such as analysis of your use of our Website.

We will process your Personal Information in our capacity as a controller. This means that we are responsible for ensuring that we comply with relevant data protection laws when processing your Personal Information.

2. Collection and use of your Personal Information

We only collect Personal Information about you in connection with the operation of our Website. We will hold information about you if you visit our Website.

The types of information we process about you and the purposes for which we process the information may include:

Type of personal infomation:

  • Information establishing your identity (e.g. name, address, date of birth, marital status, gender and email address)
  • Identifiers, location information and other technical information (e.g. information which can be traced back to you, such as an IP address, location and time zone setting, browser type and version, browser plug-in types and versions, operating system and platform, and any other technology on the devices you use to access this website).
  • Financial Data (e.g. name, debit and credit card details and registered address)
  • Usage data (e.g. information about how you use our website)
  • Information that you provide independently to us (e.g. if you email or call us)

Purposes:

  • To provide you with information about our products, goods, services, offers, and events and other information that we think may be valuable to you.
  • To personalise our services, products and content to you and your geographic region (including but not limited to advertisements and promotions).
  • To provide you with services and products.
  • To review, develop and improve our website and the services that we may offer you.
  • To respond to any queries, requests, or comments that you may have.

We collect your Personal Information directly from you or by actively obtaining your Personal Information ourselves, for example, through the use of website tracking devices.

On what basis we use your Personal Information

We use your Personal Information on the following bases, where available under applicable data protection laws:

for our legitimate interests. Using your Personal Information helps us to operate, improve and minimise any disruption to our website. We also have a legitimate interest in sending you information on the products, services and offerings we believe will be of interest to you;

because you have given your consent (if we expressly ask for consent to process your Personal Information, for a specific purpose); and

to comply with legal, regulatory and risk management obligations.

We will not process your Personal Information in a manner that is inconsistent with the purpose for which we have collected the data or the basis on which we have relied to collect your Personal Information. If you fail to provide certain information when requested, we may not be able to provide you with information about our services and products.

With whom do we share your Personal Information?

We will only disclose or transfer your Personal Information for the purposes set out in this notice to:

third party service providers and sub-contractors who provide a service to us and help us run our business efficiently (including but not limited to marketing and advertising, data processing, IT and office services);

any member of our group; and

any competent authorities if we are legally required to comply with a request for data.

We do not sell your Personal Information. We require all third parties to respect the security of your Personal Information and to treat it in accordance with the law.

5. Countries to which we transfer your Personal Information

The information you submit may be transferred, stored and hosted outside of the country from which you may be accessing the Website, and may be transferred to countries which do not have data protection laws or to countries where your privacy and other fundamental rights will not be protected as extensively. These and all other transmissions will remain secure and under our control.

We will implement appropriate measures to ensure that your Personal Information remains protected and secure when it is transferred outside your home country and you can exercise your rights effectively.

If you would like further details of how your Personal Information is protected when transferred from one country to another then please email contact@nicofine.com

6. Cookies

Cookies are small pieces of information that your browser stores on your device when requested by a website.

We request your browser to store a cookie when you access our Website. For further information on the cookies that we collect, please see our Cookie Policy

7. Data retention

We will keep your data only for as long as is necessary to respond to any queries or complaints, to improve our website or to comply with any legal obligations to which we may be subject.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorised use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve such purposes through other means, and the applicable legal requirements.

We will destroy or anonymise your Personal Information as soon as the purpose of collecting it, or the legal requirement for which are required to keep the Personal Information, has expired.

8. Your rights

Under certain conditions, you may have the right to:

be informed, which includes informing you of the legal basis of collecting your Personal Information;

access your Personal Information held by us;

correct, complete or update your Personal Information;

request the deletion of Personal Information;

obtain your Personal Information in a legible and clear format, including the right to request the transfer of your Personal Information to another controller (if this is technically possible); and

withdraw consent at any time.

To exercise your rights, please email contact@nicofine.com

Subject to any overriding legal obligations, requirements and/or exemptions, we will endeavour to respond to your request promptly in compliance with applicable laws, unless we require further information from you. We may ask you to provide proof of your identity.

9. Your right to complain

If you are not satisfied with our use of your Personal Information in respect of this website or our response to any request by you to exercise your rights, or if you think that we have breached any relevant data protection laws, then please email contact@nicofine.com You may in addition have the right to complain to any regulatory authority that supervises our processing of your Personal Information or, where you are based in KSA, the Saudi Data & Artificial Intelligence Authority or National Data Management Office.

10. Children

You must not use the Website if you are not eighteen (18) years of age or over. We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. We do not knowingly collect information from children and we do not target our websites to children.

11. Data security

We are committed to protecting the information you provide us. We have implemented security policies, rules and technical measures to protect the Personal Information that we have under our control, in accordance with applicable data protection laws. The security measures are designed to prevent unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.

In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

12. Local differences

Whilst this Privacy Policy describes the data protection practices adopted by us generally across the world, local data protection laws may vary and our operations in some countries may mean that we are subject to different, or additional, local data protection requirements.

13. Hyperlinks

Our websites may provide links to third-party websites for your convenience. If you access those links, you will leave our Website. We do not control those websites or their privacy practices, which may differ from ours. We do not endorse or make any representations about third-party websites. This Privacy Policy does not cover the personal information you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company before submitting your Personal Information. Some third-party companies may choose to share their personal information with us; that sharing is governed by that third-party company’s privacy policy.

14. Notification of changes

We may be required to update or change our Privacy Policy from time to time. In such case, we will upload an updated Privacy Policy on the Website and it will be effective from the time of posting.

This Privacy Policy was last updated on 1 June 2024.

15. Contacting us

This Privacy Policy sets out in broad terms how we handle your Personal Information and safeguard your privacy. If you have any questions relating to our data processing activities or this Privacy Policy, please email contact@nicofine.com.